377bet Terms and Conditions

1. Definitions and Applicability

The meaning of certain key terms used in these terms and conditions is clarified below:

• "Platform" — The 377bet website and all associated digital services.
• "Account" — A personal gaming account created through registration on the platform.
• "Services" — Sports betting, casino games, slots and all other gaming activities.
• "Bonus" — Promotional offers, cashback or any other rewards provided by 377bet.
• "Wagering Requirement" — The condition to place bets of a specified amount before bonus funds can be withdrawn.

These Terms are operated in accordance with the applicable laws and regulations of Bangladesh. If a user disagrees with any part of these Terms, they are requested to refrain from using the platform.

2. Registration and Account Opening Conditions

2.1 Age Requirement

To open an account and use the gaming services on 377bet, you must be 21 years of age or older. This platform is operated for those aged 21 and above only. 377bet reserves the right to cancel the account and forfeit all deposited funds of anyone found to have provided a false age.

2.2 One Account Policy

Each individual may open only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and funds may be confiscated.

2.3 Accuracy of Information

All information provided at the time of registration — name, mobile number, bank account or mobile banking details — must be completely true and accurate. Providing false or misleading information will be considered a serious violation.

2.4 Account Security

It is entirely your responsibility to keep your login credentials (ID and password) confidential. Allowing anyone else to use your account is strictly prohibited. If you suspect unauthorised access to your account, you must notify our support team immediately.

3. Deposit and Withdrawal Policy

377bet provides transaction facilities through the most popular mobile banking and bank transfer methods in Bangladesh.

Identity verification (KYC) may be required before a withdrawal request is processed. 377bet is not responsible for delays caused by banking institutions or mobile operators. Verification procedures may apply to suspicious or unusual transactions, and 377bet reserves the right to put payments on hold.

4. Bonus and Promotion Terms

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, making the total balance ৳2,000; or depositing ৳32,000 earns the maximum ৳15,000 bonus, making the total balance ৳47,000.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 20x. This means that after receiving the bonus, you must place bets equal to 20 times the bonus amount. Completing the wagering requirement before withdrawal is mandatory.

4.3 Bonus Usage Conditions

• Bonuses are only usable on designated games.
• More than one bonus cannot be active at the same time.
• If wagering is not completed within the specified time after receiving a bonus, the bonus will be cancelled.
• If evidence of bonus abuse or manipulation is found, the account will be cancelled.

4.4 VIP Cashback Program

The 377bet VIP program has 4 tiers, with weekly cashback available at each tier:

• Bronze — up to 0.4% cashback per week
• Silver — up to 0.8% cashback per week
• Gold — up to 1.1% cashback per week
• Platinum — up to 1.5% cashback per week

VIP tier advancement depends on gaming activity. Cashback is added directly to the account balance. There is no wagering requirement on cashback.

5. Gaming Rules and Prohibitions

5.1 Fair Play Policy

377bet is committed to ensuring fair play. The outcome of all games is determined through verifiable Random Number Generator (RNG) technology. Any manipulation, use of bots, or gaming with the assistance of other software is strictly prohibited.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Selling, transferring or renting an account.
• Using any kind of software, bots or automation tools.
• Attempting to gain artificial profit by abusing bonuses or promotions.
• Money laundering or any other illegal financial activity.
• Attempting to gain unauthorised access to another user's account.
• Attempting to interfere with the platform's systems or network.

5.3 Consequences of Violation

If the above prohibitions are violated, 377bet reserves the right to suspend or permanently close the account without notice, cancel all deposited funds and bonuses, and take legal action if necessary.

6. Account Suspension and Closure Policy

377bet may temporarily suspend or permanently close an account in the following circumstances:

• At the user's own request (self-exclusion).
• In cases of violation of these terms and conditions.
• During investigation of fraudulent or suspicious activity.
• If inactive for an extended period (12 months or more).
• At the request of family in cases of death or legal incapacity.

If a permanently closed account holds legitimate withdrawable funds, they will be returned after the proper verification process has been completed.

7. Responsible Gaming Commitment

377bet places the highest importance on responsible gaming. Gaming is for entertainment — never as a solution to financial problems. The following features are available on our platform:

• The ability to set deposit limits.
• Self-Exclusion option.
• The option to temporarily suspend an account.
• 24/7 live chat support in Bengali.

If you are facing a gaming problem, please contact our support or visit the Responsible Gaming page.

8. Privacy and Data Protection

Details about the collection, use and protection of your personal information are set out in our Privacy Policy. In brief:

• Your information is used only for providing services and verifying identity.
• All data is kept secure using SSL encryption technology.
• Your information is not sold or transferred to third parties without your consent.
• Information may be provided to the relevant authorities when required by legal obligation or investigation.

9. Limitations of Liability

377bet bears no liability for the following:

• Gaming sessions being interrupted due to internet connection disruption.
• Difficulty using the service due to problems with the user's device or software.
• Access to a user's account by an unauthorised third party.
• Temporary service disruption due to unexpected technical errors or server issues.

If an incorrect payout or gaming result occurs due to any technical error, 377bet reserves the right to restore the correct result. This may require adjusting bonus or winnings amounts in some cases.

10. Dispute Resolution Process

In the event of any dispute or complaint with 377bet, the following process must be followed:

• Step 1: First, contact the support team via live chat or email.
• Step 2: If a resolution is not reached with the support team, submit a written complaint for senior management review.
• Step 3: Both parties will attempt to reach a resolution, and the decision will be communicated in writing to all parties.

377bet's decision in dispute resolution will be considered final, unless a higher legal process becomes involved. For complaints, contact us by email at: [email protected]

11. Copyright and Intellectual Property

All content on the 377bet platform — logos, designs, text, graphics, software — is the intellectual property of 377bet or the relevant licensor. Users may use the platform only for personal, non-commercial purposes. Copying, distributing, modifying or commercially using any content on the platform without written permission is prohibited.

12. Changes and Updates to the Terms

377bet reserves the right to amend these terms and conditions at any time. Changes will be published on the platform and, where applicable, notified to the registered email. Continued use of the platform after any changes will be taken as acceptance of the revised terms.

The date of the most recent update will always be displayed at the top of this page. We recommend that you visit this page regularly.

13. Contact and Support

For any questions or clarifications regarding these terms and conditions, please contact us:

• Live Chat: 24/7 Bengali support — log in to the platform and start a chat
• Email: [email protected]

Our support team is available 24 hours a day, 7 days a week, in accordance with Bangladesh Standard Time (BST, UTC+6).